F.A.Q.

Services and Solutions

What software development and operations services do you offer?

Deon Digital offers software development based on the Smart Financial Instrument (SFI) System toolbox suite. We have various software operations options, from taking over your SFI System operations and monitoring to conventional second and third-level software support.

Do you specialize in any specific technologies, platforms, or industries?

At Deon Digital, we currently use several programming languages, including Kotlin, TypeScript, Clojure, Haskell, and Python. We use state-of-the-art technologies and frameworks and work with various cloud providers.

Do you provide support for legacy systems or application modernization?

Yes, we support migrations into the SFI System. However, we do typically not support operations and maintenance on legacy systems.

SFI System

What does SFI System stand for?

SFI System stands for Smart Financial Instrument System.

Which kind of assets and securities can be handled in the SFI System?

We can tailor and customize the SFI System to any asset and security, from traditional ones like equities, bonds, loans, derivatives, and funds to more alternative ones such as real estate lease contracts, tokens, carbon credits, and renewable energy certificates. Contact us if you want to learn more.

Can we connect the SFI System to our legacy systems?

Yes, the SFI System can be connected to legacy systems.

Is the SFI System modular?

Yes, we have various building blocks and integrations. Your SFI System will be customized based on your needs.

AI Integration and Capabilities

Do you use AI in your solutions?

Yes, we have an AI layer using the latest LLM solutions that enables us to read out information from documents into structured data, summarize text, and more. This layer can be used as a stand-alone solution, in the system onboarding process, or in production as an assistant.

Can you build a custom AI solution for my company?

Yes, reach out if you want to learn if your use case fits into our domain of expertise.

Can your AI solution be integrated into my existing systems?

Yes, our solution comes with an interface.

Project Process

What is your typical project development process?

We prefer an agile approach as, from our experience, scope and needs change over time.

Can you help with system integration and API development?

Yes, we can integrate the SFI System with other solutions. However, please note that writing APIs for third-party systems is not our domain of expertise.

Customer Support

What support services do you provide after the project is completed?

We have a variety of offerings, from level 2 and level 3 support, to operate the application on your behalf. Contact us to learn more.

Do you offer Service Level Agreements (SLAs)?

Yes, we offer SLAs. SLAs will be determined together with the customer.

Is documentation included with the software?

Yes, we offer software documentation.

Getting Started

How do I begin working with your company?

Contact us via the contact form with a meeting request. We will get back to you to discuss with you the appropriate next steps.

What information do you need to start a project?

We typically need the contractual agreements, an initial specification from which we will kick off the project, and access to the subject matter experts and your project team.

Can you help us define the requirements for our software project?

As your software implementation partner, we support your requirement engineering phase on a time and material basis.

How can I schedule a consultation with your team?

You can use the contact form on our website or directly contact your client advisor if you already have one.