F.A.Q.

Everything you need to know — from platform to process.

Services and Solutions

What software development and operations services do you offer?

Deon Digital offers software development and operations based on our proven platform. We have various options, from managed operations and monitoring to conventional second and third-level software support.

Do you specialize in any specific technologies, platforms, or industries?

At Deon Digital, we currently use several programming languages, including Kotlin, TypeScript, Clojure, Haskell, and Python. We use state-of-the-art technologies and frameworks and work with various cloud providers.

Do you provide support for legacy systems or application modernization?

Yes, we support migrations into our platform. However, we do typically not support operations and maintenance on legacy systems.

The Platform

What is the platform built on?

Our platform — originally known as the SFI (Smart Financial Instrument) System — started in capital markets, where it powered issuance, trading, settlement, and asset servicing workflows. The technology has since grown well beyond financial instruments: it handles any complex, regulated workflow — from compliance and document management to fund governance and carbon credit life-cycling. The name stuck, but the platform didn't stop there.

Which kind of assets and securities can the platform handle?

We can tailor and customize the platform to any asset and security, from traditional ones like equities, bonds, loans, derivatives, and funds to more alternative ones such as real estate lease contracts, tokens, carbon credits, and renewable energy certificates. Get in touch if you want to learn more.

Can we connect the platform to our legacy systems?

Yes, the platform can be connected to legacy systems.

Is the platform modular?

Yes, we have various building blocks and integrations. Your platform instance will be customized based on your needs.

AI Integration and Capabilities

Do you use AI in your solutions?

Yes. AI is built into three layers of how we work: how we build (development), how we operate (internal processes), and inside the product itself — document generation, data extraction, compliance processing, and onboarding. You choose the model: local open-source models for full data sovereignty, or commercial AI providers when data sensitivity allows.

Can you build a custom AI solution for my company?

Yes, reach out if you want to learn if your use case fits into our domain of expertise.

Can your AI solution be integrated into my existing systems?

Yes. Our AI capabilities come with APIs and can integrate into existing workflows. Local models can run in your environment or in ours — either way, your data stays under control. When data sensitivity allows, we also integrate with commercial AI providers.

Where does my data go when using your AI features?

You decide. We support local open-source models that run entirely in your infrastructure — no data sharing, full sovereignty. We can also run and manage local models on our infrastructure on your behalf. When data sensitivity allows, we integrate with commercial AI providers. Your compliance team sets the boundaries, not the technology.

Project Process

What is your typical project development process?

We prefer an agile approach as, from our experience, scope and needs change over time.

Can you help with system integration and API development?

Yes, we can integrate our platform with other solutions. However, please note that writing APIs for third-party systems is not our domain of expertise.

Customer Support

What support services do you provide after the project is completed?

We have a variety of offerings, from level 2 and level 3 support, to operate the application on your behalf. Get in touch to learn more.

Do you offer Service Level Agreements (SLAs)?

Yes, we offer SLAs. SLAs will be determined together with the customer.

Is documentation included with the software?

Yes, we offer software documentation.

Getting Started

How do I begin working with your company?

Get in touch via the contact form with a meeting request. We will get back to you to discuss with you the appropriate next steps.

What information do you need to start a project?

We typically need the contractual agreements, an initial specification from which we will kick off the project, and access to the subject matter experts and your project team.

Can you help us define the requirements for our software project?

As your software implementation partner, we support your requirement engineering phase on a time and material basis.

How can I schedule a consultation with your team?

You can use the contact form on our website or directly contact your client advisor if you already have one.